NHTSA Complaint #10508383 — 2007 LEXUS IS 250

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10508383
Vehicle	2007 LEXUS IS 250
Component	VISIBILITY/WIPER
Date of Incident	January 1, 2010
Date Filed	April 16, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I LEASED MY LEXUS IS250 BACK IN 2007 AND HAVE SINCE THEN BEEN THE ONLY OWNER. SINCE THEN THE DASH BOARD OF MY CAR HAS BEEN MELTING AND NOW CAUSES A HORRIBLE GLARE/REFLECTION ON MY WINDSHIELD CREATING POOR VISIBILITY WHEN DRIVING ON SUNNY DAYS WHICH IS MOST DAYS HER IN SOUTH FLORIDA. ALSO THE INSIDE DOOR PANEL MATERIAL HAS BECOME VERY SOFT TO TOUCH AND SEEMS TO BE MELTING ALSO. AFTER DISCUSSING THIS WITH LEXUS THEY OFFERED ME TO GO 50/50 ON THE REPAIRS TO HAVE THESE PROBLEMS CORRECTED WHICH MEANS HUNDREDS OF DOLLARS OUT OF MY POCKET FOR A REPAIR THAT IS DUE TO POOR MATERIALS. MY MAIN CONCERN HOWEVER IS THEM DOING SOMETHING ABOUT THE DASHBOARD BECAUSE HAVE A BLIND SPOT ON A WINDSHIELD IS A VERY UNSAFE CONDITION FOR ANY DRIVER. *TR

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