NHTSA Complaint #10508277 — 2004 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER NOTICED THERE WAS A HALF OF A TANK OF FUEL. SHORTLY THEREAFTER, THE FUEL GAUGE RAPIDLY MOVED TO EMPTY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A REFUELING STATION WHERE THE TANK ONLY ALLOWED TEN GALLONS DESPITE HAVING A TWENTY GALLON TANK. AS HE TOOK THE VEHICLE HOME, THE GAUGE AGAIN RAPIDLY MOVED TO THE HALFWAY MARK AND THEN EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHO REFERRED HIM TO A DEALER. THE DEALER DIAGNOSED THE VEHICLE WITH HAVING BAD MODULES AND NEEDED A NEW FUEL TANK. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO CONFIRMED THE DIAGNOSIS AND ALSO OFFERED TO PAY FOR HALF OF THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.