NHTSA Complaint #10507164 — 2010 CHEVROLET EQUINOX

MY CHECK ENGINE LIGHT CAME ON. I BROUGHT MY CAR TO AN AUTOPARTS STORE TO GET THE CODE. UPON RUNNING THE CODE IT WAS DISCOVERED THE OIL WAS LOW IN THE CAR. THE MECHANIC PUT IT IN 3 QUARTS OF OIL. I HAD MY OIL CHANGED IN OCTOBER AND HAD JUST PUT 3000 MILES ON THE CAR. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE CAR WAS 1 QUART OF OIL LOW. I CALLED THE CHEVY DEALER AND GAVE THEM THE CODE P00014. THEY SAID IT WAS MY CAMSHAFT AND TO BRING IT IN FOR WARRANTY WORK. UPON DROP OFF THEY SAID THEY COULD SMELL OIL BURNING AND HEARD A KNOCKING IN THE ENGINE. THEY SAID THE OIL IN MY CAR WAS VERY BLACK/DIRTY AND LOW WHEN THEY RECEIVED IT. THEY TOLD ME TO MAKE SURE I CHANGE MY OIL REGULARLY AND NOT FOLLOW THE "OIL LIFE" LIGHT IN THE CAR. THEY DID AN OIL CHANGE AND SAID THE CAR WAS RUNNING FINE. I WAS INFORMED TO KEEP AN EYE ON THE OIL SO THEY COULD DO A CONSUMPTION TEST. A WEEK LATER THE SAME CHECK ENGINE CODE CAME ON IN MY CAR. I BROUGHT IT BACK TO THE DEALERSHIP. THEY REPLACED CHAINS AND ACTUATORS IN THE ENGINE. I GOT MY CAR BACK, WATCHED THE OIL AND DROVE 1000 MILES. AT THAT POINT MY CAR WAS 1.3 QUARTS OF OIL LOW. THE DEALERSHIP DOCUMENTED IT AND SENT ME ON. I DROVE 700 MILES AND WAS 3/4 A QUART OF OIL LOW. IT ALSO HAD THAT KNOCKING NOISE IN THE ENGINE AGAIN. THE DEALERSHIP TOOK MY CAR BACK AND CALLED GM. THEY WERE TOLD TOOK LOOK FOR MARKINGS IN THE ENGINE. THEY ENDED UP REPLACING MY ENTIRE ENGINE AND THE FUEL PUMP SYSTEM DUE TO THE MARKINGS THEY FOUND. GM SAID THESE PROBLEMS WERE LINKED TO ISSUES IN ENGINES WITH THESE MARKS. MY SITUATION HAS BEEN FIXED FOR NOW BUT I WANTED TO MAKE MY PROBLEM KNOWN FOR OTHERS WHO HAVE NOT HAD IT FIXED. *TR