NHTSA Complaint #10506024 — 2010 FORD ESCAPE

ON FEB 22, 2013 I EXPERIENCED A PROBLEM WITH MY 2010 FORD ESCAPE, WHILE CLOSING THE REAR LIFTGATE MY BACK WINDOW COMPLETELY SHATTERED - RESULTING IN MY HAVING TO REPLACE THE WINDOW WHICH COST ME $466.83. AFTER SOME RESEARCH ON THE INTERNET, I FOUND THE FORD KNOWS OF THIS PROBLEM AND IT HAS HAPPENED ON OTHER VEHICLES - MY PROBLEM OCCURRED WHILE THE VEHICLE WAS STATIONARY AND ALSO IN THE EARLY MORNING HOURS. I ALSO INCURRED MINOR CUTS AND LACERATIONS DUE TO CLEANING UP THE BROKEN GLASS. I BELIEVE SINCE FORD MOTOR CO. KNEW OF THIS PROBLEM AND FAILED TO NOTIFY OWNERS OF THIS, I SHOULD BE ENTITLED FOR REIMBURSEMENT OF THE COST FOR REPAIRING THE WINDOW, SINCE IT WAS A DEFECTED PRODUCT. *TR