NHTSA Complaint #10938901 — 2010 FORD ESCAPE
VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA
Crash 1 Injury
Complaint Details
| ODI Number | 10938901 |
| Vehicle | 2010 FORD ESCAPE |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I SENT THIS EMAIL TO FORD IN SEPTEMBER 2014 I WAS IN AN AUTO ACCIDENT WHERE BY ANOTHER VEHICLE HIT A DEER WHICH LANDED ON THE DRIVER SIDE WINDOW WHICH SHATTERED INTO THOUSANDS OF TINY SHARDS OF GLASS. FOR OVER 2 YEARS, I HAVE BEING DEALING WITH THOUSANDS OF TINY SHARDS EMBEDDED THROUGH OUT MY BODY (FACE, LIPS, HANDS, ARMS, LEGS, NECK, CHEST) WHICH OVER TIME ARE WORKING THEIR WAY OUT. IT IS VERY PAINFUL AND LEAVING SCARS AND DISRUPTING MY SLEEP ON A REGULAR BASIS. WHEN THE VEHICLE WAS REPAIRED, I TURNED ON THE HEAT FOR THE FIRST TIME AND HUNDREDS OF SHARDS OF GLASS BLEW OUT THE HEATER VENTS. MY VEHICLE VIN NUMBER IS [XXX]. I THINK YOU SHOULD TEST THE WINDSHIELDS OF SIMILAR CARS FROM THAT LOT TO MAKE SURE THE SAFETY GLASS WAS PROPERLY KILNED OR WHATEVER TREATMENT PROCESS SO THAT OTHERS DO NOT POTENTIALLY EXPERIENCE THE SAME INCIDENT. I QUESTION ALSO IF THE IMPACT EXPLODED THE GLASS IN A SIMILAR WAY THE REAR WINDOW HATCH GLASS THAT IS FREQUENTLY FOUND ON-LINE AND IF THE MANUFACTURER OF THE WINDSHIELDS HAD SOME TYPE OF QUALITY CONTROL ISSUE. AT A LOST OF WORDS GIVEN THIS IS THE SECOND EMAIL I AM SENDING TO YOUR CORPORATION REGARDING THIS INCIDENT. I CAN BE REACHED AT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Related Complaints for the 2010 FORD ESCAPE
Other VISIBILITY:GLASS, SIDE/REAR Complaints
#11325450
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE REAR CARGO AREA OF ...
#11047971
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE CLOSING THE REAR HATCH DOOR, THE WINDOW ON THE DOOR SHATTERED. UPON IN...
#10818021
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE LIFTGATE DOOR WAS CLOSED, THE REAR WINDOW S...
#10712910
AFTER LOADING THE VEHICLE, I SHUT THE REAR GATE. THE REAR WINDOW EXPLODED UPON IMPACT AND SHARDS OF GLASS FLEW ALL OV...
#10690581
THE REAR LIFT GATE WINDOW GLASS EXPLODED AS I WAS CLOSING THE LIFT GATE. ACCORDING TO YOUR WEBSITE, THIS DEFECT HAS A...
Recent Complaints for the 2010 FORD ESCAPE
#11713781
STEERING
The steering angle sensor failed. My mechanic replaced it. I do not know if the part is still available for inspectio...
#11713471
STEERING
Ford 2010 escape Power assist steering fault- torque sensor needs replacement at only 92,000 miles. My steering wheel...
#11711473
STEERING
Took the car into a mechanic for shaking in the steering wheel while driving and shaking/ grinding noise coming from ...
#11705748
ELECTRICAL SYSTEM
The power system assist fault light came on and steering is very difficult