NHTSA Complaint #10505819 — 2004 DODGE DURANGO

DRIVING NORTH BOUND ON I 95 IN SOUTH CAROLINA THE CHECK ENGINE LIGHT CAME ON AND A FLAPPING SOUND FOLLOWED BY A LOSS OF POWER AND A VERY ROUGH IDLE. PULL TO OFF RAMP, SHUT CAR OFF, AND CALLED FOR A NEARBY DODGE DEALER AND A TOW. IT SEEMS A "NEW" ENGINE IS REQUIRED. DODGE DOES NOT SUPPLY NEW ENGINES WITH REPLACEMENTS THEY USE REMANUFACTURED ENGINES. THE COST WITH LABOR WILL BE $7,500. UPON REQUESTING THE TRUE CAUSE AND BROKEN PARTS I WAS TOLD DODGE REQUIRES ALL PARTS BE SENT BACK WITH THE BROKEN ENGINE TO REMANUFACTURE A FUTURE ENGINE. VERY CONVENIENT TO PREVENT ANY INDEPENDENT EXAMINATION OF THE PROBLEM. RESEARCH ON VARIOUS SITES LIKE EDMUNDS ILLUSTRATES THAT THIS ENGINE FAILURE OF THE 5.7L HEMI IN THE SECOND GENERATION DURANGO'S IS PREVALENT. DODGE REFUSES TO HELP WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. *TR