NHTSA Complaint #10505139 — 2005 DODGE DURANGO

WHILE IN AWD THE VEHICLE SWITCHES TO 4 LO BY ITSELF. THIS MAKES IT HARD TO MAKE TURNS, FORWARD AND REVERSE. THE 4 LO LIGHT BLINKS AND SERVICE 4 WD LIGHTS STAYS ON. I DO NOT MANUALLY SWITCH OUT OF AWD, AS 4 WD IS NOT NEEDED. HOWEVER, AS I STATED BEFORE, IT SWITCHES ON ITS OWN. ON THE DATE OF THE INCIDENT, THE VEHICLE WOULD NOT RETURN TO AWD FROM 4 LO. I WAS TOLD TO UNHOOK THE BATTERY TERMINALS AND AFTER I REPLACE THEM BACK TO THE POSTS, IT WOULD RESET THE AWD. THIS DID NOT WORK. MY CHILDREN AND I WERE STUCK ON THE SIDE OF THE ROAD UNTIL HELP ARRIVED. I HAVE RESEARCHED THIS TOPIC AND READ COMPLAINTS FROM OTHERS WITH THE SAME PROBLEMS WITH THE SAME VEHICLE. MANY OF THEM SAYING AFTER PAYING OUT LARGE AMOUNTS FOR PARTS AND REPAIRS THE PROBLEM IS STILL OCCURRING. MANY ARE NOT EVEN SURE WHERE TO START AS FAR AS REPAIRS GO. I WOULD LIKE SOME DEFINATE ANSWERS AND DIAMLERCHRYSLER TO BE HELD ACCOUNTABLE. THANK YOU. *TR