NHTSA Complaint #10504851 — 2004 DODGE DURANGO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10504851
Vehicle	2004 DODGE DURANGO
Component	ENGINE
Date of Incident	March 17, 2013
Date Filed	March 28, 2013
Mileage	168,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH (TO THE POINT OF STALLING OUT) DURING LIGHT TO MEDIUM RAIN OR WHEN IT WENT THROUGH THE CAR WASH. VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS AFTER IT REACHED 100K MILES. DODGE AUTHORIZED MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. COMPLETE TUNE-UP WAS PERFORMED. DURING FEBRUARY 2013, THE VEHICLE'S COWL WAS REPLACED (APPROX. 160K MILES ODOMETER READING) IN AN EFFORT TO DIVERT WATER FROM ENTERING THE ENGINE BLOCK AREA. IN MARCH 2013 (APPROX. 168K MILES), ATTEMPTED TO START THE VEHICLE; ENGINE TURNED OVER WITH A BANGING NOISE FOLLOWED BY SOUNDS OF GRINDING METAL. BROUGHT IN MECHANIC WHO INFORMED ME THAT THE NOISE WAS DUE TO BLOWN ENGINE-ROD AND THAT VEHICLE IS IN NEED OF AN ENGINE OVERHAUL. *TR

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