NHTSA Complaint #10503984 — 2013 AUDI A5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10503984
Vehicle	2013 AUDI A5
Component	STEERING
Date of Incident	March 1, 2013
Date Filed	March 21, 2013
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING AT VARIOUS SPEEDS, THERE BECOMES A "DEAD" SPOT IN THE STEERING INPUT. STEERING WHEEL CAN BE MOVED 2-3 INCHES RIGHT TO LEFT WITH NO EFFECT ON THE STEERING OF THE CAR ITSELF. THESE INCIDENTS ARE UNPREDICTABLE IN WHEN THEY OCCUR AND HAVE BEEN EXPERIENCED FROM SPEEDS AROUND 30 MPH TO OVER 70 MILES PER HOUR. IN CONTACTING MY DEALER THEY SAID AUDI USA IS AWARED OF PROBLEM. IT HAS OCCURED ON A5,A4, AND ALLROAD MODELS FOR SURE. PRESENTLY DEALERS ARE ONLY MAKING A LIST OF COMPLAINTS AND SAYING AUDI IS "WORKING" ON THE PROBLEM. AUDI USA REPRESENTATIVE TOLD ME ON THE PHONE TODAY THAT AUDI DOE NOT CONSIDER THIS A SAFETY ISSUE. HOW CAN MOVING A STEERING WHEEL WITH NO EFFECT ON THE DYNAMICS NOT BE A SAFETY ISSUE? *TR

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