NHTSA Complaint #10502811 — 2013 SUBARU OUTBACK
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10502811 |
| Vehicle | 2013 SUBARU OUTBACK |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
THIS VEHICLE PRESENTED ISSUES AFTER THE FIRST 500 MILES OF OWNERSHIP. AFTER 1 REPAIR ATTEMPT IT IS STILL THE SAME. THIS VEHICLE REPLACED A 2012 OUTBACK WHICH HAD THE SAME ISSUES. THE PROBLEM WITH THE STEERING IN THE 2012 AND THE 2013 IS THAT BOTH THE VEHICLES WANDER ALL OVER THE ROAD. YOU NEED TO KEEP ALL YOUR ATTENTION ON KEEPING IT FOLLOWING THE ROAD CAUSING EXTREME FATIGUE. IT IS DESCRIBED BY ME AS HEAVY, DOES NOT RETURN TO CENTER AND IN EVEN SLIGHT TURNS THE CAR SUDDENLY PULLS IN THE DIRECTION YOU ARE TRAVELING WHICH IS STARTLING LIKE HITTING BLACK ICE. TAKING YOUR EYES TO EVEN THE SIDE MIRRORS FOR LANE CHANGES OFFERS THE VEHICLE TO INVITE ITSELF INTO ONCOMING TRAFFIC. THIS REPLACEMENT 2013 I NOW HAVE STARTED PRESENTING THESE SYMPTOMS AFTER ABOUT THE FIRST 500 MILES. THERE IS A THREAD ON THE MATTER ON THE SUBARUOUTBACK.ORG FORUM WITH OVER 670 REPLIES ON THE MATTER. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML THE RESPONSES ON PAGE 45 DESCRIBE THE PROBLEM PRETTY WELL. MY RESPONSES ARE UNDER [XXX]. ONE RESPONSE #442 WAS "AND NOW, AT 17 MONTHS & 25K MIS, WE STILL HAVE A 'NEW' CAR THAT STEERS LIKE A DRUNK PUSHING A SHOPPING CART WITH A BAD WHEEL..." HOW SAD IS THAT? PLEASE, LOOK INTO THE MATTER BECAUSE IF SOMEONE DIDN'T GET HURT ALREADY SOMEONE WILL. ALL MY DRIVES ARE VERY EXHAUSTING. THIS IS NOW MY THIRD SUBARU SO I AM NOT NEW TO SUBARU AND/OR AWD. I STILL OFFER YOUR ORGANIZATION THE OPPORTUNITY TO INSPECT AND DRIVE MY VEHICLE TO PERSONALLY EXPERIENCE WHAT I AM DESCRIBING. I DO NOT WANT TO SEE ANYONE TO GET HURT OF LOSE THEIR LIFE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR THE CONSUMER REFERENCED RECALL # 13V194000.
Related Complaints for the 2013 SUBARU OUTBACK
Other STEERING Complaints
#11591221
* I detected a noise in the front end and an instability in the handling. My independent service mechanic found the...
#11424197
Power steering failed while driving. Power steering fluid had all leaked out. Luckily car was at a very low speed as ...
#11319422
DIRECTIONAL STABILITY; DIFFICULT TO KEEP CAR CENTERED IN LANE; WANDERS OFF FROM WHERE STEERING IS SET; STEERING WIL...
#11241617
WHEN DRIVING OVER 40MPH THE CAR SEEMS TO JERK OUT OF THE BLUE IT EVEN SEEMS LIKE ONE SIDE OF THE VEHICLE LIFTS OR TIL...
#11181792
FROM THE DAY WE BOUGHT IT, THE CAR WANDERS LEFT AND RIGHT, NOTICEABLY AT SPEEDS ABOVE 40 MPH, REQUIRING CONSTANT STEE...
Recent Complaints for the 2013 SUBARU OUTBACK
#11713975
STRUCTURE:BODY
The vehicle caught fire while driving along the interstate. It's a total loss.
#11708999
ELECTRICAL SYSTEM
I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...
#11708999
ENGINE
I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...
#11708999
POWER TRAIN
I purchased this car may 28th 2025 and had it over the weekend and check engine light came on and took it Monday once...
#11684961
SERVICE BRAKES
I purchased a car from Middletown Nissan on May 24, 2025. The car was assured to have all these different safety chec...