NHTSA Complaint #10502504 — 2013 CADILLAC CTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10502504
Vehicle	2013 CADILLAC CTS
Component	STEERING
Date of Incident	January 3, 2013
Date Filed	March 12, 2013
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT. THE CONTACT MENTIONED THAT THE VEHICLE WAS MAKING AN ABNORMAL CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STEERING COLUMN WAS REPLACED BUT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 1,500. *TR

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