NHTSA Complaint #10501826 — 2007 FORD FOCUS

THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR