NHTSA Complaint #10500485 — 2011 FORD ESCAPE

WE WERE JUST PULLING OUT ONTO THE HIGHWAY WHEN THE CAR LOST ALL POWER. IT JERKED FORWARD AND THEN STOPPED. WE WERE STOPPED ON THE HIGHWAY AND COULD NOT GET THE CAR TO FORWARD. I TURNED THE CAR OFF WAITED A FEW MINUTES AND THEN TRIED AGAIN. THE CAR AGAIN JERKED FORWARD WENT A SHORT DISTANCE AND THEN SHUT DOWN AGAIN, ON THE HIGHWAY. LUCKILY WE WERE ONLY A MILE OR SO FROM THE DEALERSHIP WHERE WE BOUGHT THE CAR. WE TURNED THE CAR OFF AND STARTED IT 5 TIMES AND WERE ABLE TO GET THE MILE TO THE DEALERSHIP. WHEN THIS FIRST HAPPENED, A WRENCH APPEARED ON THE DASH, SIGNALING A POWERTRAIN ISSUE AND TO GET TO THE DEALERSHIP AS SOON AS POSSIBLE. AFTER THE CAR WAS LOOKED AT BY THE MECHANIC AT THE DEALERSHIP IT WAS DETERMINED THAT IT WAS A DEFECTIVE THROTTLE BODY AND WOULD COST $400 TO REPAIR. ACCORDING TO THE DEALERSHIP, THIS IS A MAJOR ISSUE FOR FORD, AND I DON'T UNDERSTAND WHY SOMETHING SO SERIOUS THAT IT CAN CAUSE A SERIOUS ACCIDENT OR DEATH IS NOT BEING RECALLED. I GUESS FORD DOESN'T WANT THE COST TO REPAIR THEIR DEFECTIVE PARTS AND OBVIOUSLY DOES NOT CARE ABOUT THE SAFETY OF ITS CUSTOMERS OR THE LAWSUIT THAT WILL FOLLOW. FOR THIS REASON, I HAVE NOTIFIED ALL OF MY FAMILY AND FRIENDS NOT TO BUY ANOTHER FORD. I WOULD HOPE THAT THE NHTSA WOULD BE CONCERNED ABOUT THE SAFETY OF OUR CITIZENS AND MAKE A RECALL MANDATORY, NOT GIVE IN TO THE MIGHTY FORD COMPANY AND THEIR LACK OF CONCERN. *TR