NHTSA Complaint #10499823 — 2004 CADILLAC SRX SERVICE BRAKES

Complaint Details

ODI Number	10499823
Vehicle	2004 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	February 23, 2013
Date Filed	February 24, 2013
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY WIFE WAS DRIVING HER 2004 SRX WITH ONLY 70000 MILES. SHE WAS TRAVELING AT 65 MPH WHEN THE BRAKES SUDDENLY STARTED ACTIVATING AND THE CAR SWERVED TO THE SIDE ALMOST CAUSING AN ACCIDENT. THE ERROR MESSAGE DISPLAYED WAS SERVICE STABILITY ON THE CONSOLE. AFTER SHE TOLD WHAT HAD HAPPENED , I WENT ON THE INTERNET AND FOUND THAT TOO MANY OWNERS OF 2004 SRX EXPERIENCED THE SAME PROBLEM. THE DEALER ENDED UP REPLACING THE SENSOR ON THE STEERING COLUMN. FROM READING AND EXPERIENCING THIS PROBLEM I WONDER HOW LONG WILL IT BE BEFORE SOMEONE GETS SERIOUSLY HURT. I THINK THIS PROBLEM JUSTIFIES LOOKING INTO BECAUSE IT IS OCCURRING TOO MANY 2004 SRX (EDMUNDS.COM HAS A LOT OF COMPLAINTS). *TR

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