NHTSA Complaint #10499263 — 2012 DODGE JOURNEY

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10499263
Vehicle	2012 DODGE JOURNEY
Component	STEERING
Date of Incident	September 22, 2012
Date Filed	February 19, 2013
Mileage	3,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE VEHICLE SPUN OUT OF CONTROL WITHOUT ANY WARNING. THE VEHICLE STOPPED AFTER IT CRASHED INTO THE GUARD RAIL. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO A DEALER. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER THAT AN INVESTIGATOR WOULD COME OUT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED PENDING THE INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 3,000.

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