NHTSA Complaint #10497785 — 2011 FORD FUSION POWER TRAIN

Complaint Details

ODI Number	10497785
Vehicle	2011 FORD FUSION
Component	POWER TRAIN
Date of Incident	September 19, 2012
Date Filed	February 11, 2013
Mileage	26,603 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

CAR WAS HESITATING AND SHIFTING ROUGHLY. FORD DEALERSHIP PERFORMED TSB 11-9-9 TO RESET POWER CONTROL MODULE. ON 10/19/12 CAR DIED WITH NO WARNING WHILE DRIVING MY SON TO SCHOOL. PART #DS7Z 9E926 A THROTTLE BODY WAS REPLACED. ON 11/12/12 TOOK CAR IN BECAUSE IT WAS STILL SHIFTING ROUGH AND HESITATING. FORD COULDN'T VERIFY MY CONCERN AND HAD NO CODES SO THEY DID NOTHING. ON 02/07/13 MY CAR DIED AGAIN WHILE DRIVING DOWN THE ROAD. FORD REPLACED PART #DS7Z 9E926 A THROTTLE BODY AGAIN. THE CAR IS STILL SHIFTING ROUGH AND NOT RIGHT. FORD NEEDS TO ADDRESS THE CONCERN IMMEDIATELY BEFORE SOMEONE GETS KILLED. IT IS TERRIFYING TO BE DRIVING AND TO LOSE ALL POWER AND ACCELERATION. *TR

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