NHTSA Complaint #10496586 — 2009 DODGE RAM 1500

MY 2009 RAM DOESN'T HAVE ANY DEFROSTER.THE RECALL FOR THE AC MODULE WAS DONE ON 5/12/2012 AT BALD HILL DODGE WARWICK RI. AT THE TIME OF DOING THEN RECALL THE DEALER INSTALLED A DEFROSTER ACTUATOR IN THE TRUCK WHICH WAS NOT PART OF THE RECALL.OVER THE PAST COUPLE OF WEEKS I HAVE NOTICED A BANGING NOISE COMING FROM THE DASH.I TOOK THE TRUCK TO THE DEALER FOR THE PROBLEM OF NOISE AND A MALFUNCTIONING DEFROSTER.I WAS TOLD THEY WOULD HAVE TO REMOVE THE DASH AND LOOK FOR THE PROBLEM AND IT MY TAKE 8 HOURS TO DO SO AND I MIGHT HAVE TO PAY FOR THE SERVICE.I POINTED OUT THAT ACCORDING TO THE SLIP FROM 5/12/2012 IT ONLY TOO 2 AND A HALF HOURS TO DO THE RECALL AND CHANGE THE OIL. I HAVE FOUND OUT THRU THEN INTERNET THAT THIS IS A COMMON PROBLEM WITH THIS MODEL .I DON`T SEE WHY I HAVE TO PAY CLOSE TO A &1000 FOR A PROBLEM THAT WAS SUPPOSED TO BE FIXED . IF YOU HAVE ANY QUESTIONS PLEASE CALL ME AT [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ..UPDATED 02/25/13 *BF