NHTSA Complaint #10496585 — 2012 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10496585 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,805 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | MA |
Consumer Description
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 30 MPH. THE ENGINE HAD TO BE SHUT OFF FOR THE VEHICLE TO REGAIN ACCELERATION. THE DEALER REPLACED THE THROTTLE BODY AND THE COMPUTER SYSTEM WAS UPDATED. LESS THAN TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE THROTTLE BODY WAS AGAIN REPLACED AND THE CONTACT WAS AWAITING THE RESULTS OF MORE TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS 9,805 ACCORDING TO THE INVOICE, THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. UPDATED 02/27/13
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