NHTSA Complaint #10496365 — 2013 NISSAN ALTIMA

AT HIGHWAY SPEEDS OVER 65MPH VEHICLE WANDERS. WANDERING CREATES THE NEED FOR CONSTANT CORRECTIVE STEERING ACTION. STEERING IS EXTREMELY SENSITIVE. ANY WIND OR PASSING VEHICLE EXACERBATES PROBLEM. VEHICLE FEELS VERY UNSTABLE AT HIGHWAY SPEED. NISSAN NORTH AMERICA HAD ME TAKE VEHICLE BACK TO DEALER. I DID SO TODAY(FREEDOM NISSAN IN BURLINGTON, VT). VEHICLE HAS 5225 MILES TO DATE. SERVICE DIRECTOR [XXX] CONFIRMED THAT HE FELT THE SAME PROBLEM AT HIGHWAY SPEED. TIRE PRESSURE WAS CHECKED OK. AN ALIGNMENT WAS PERFORMED, MINOR ADJUSTMENTS MADE. ON DEPARTURE, SERVICE DIRECTOR SAID THAT THE VEHICLE IS MECHANICALLY CORRECT. THAT THE WANDERING IS NORMAL. ON THE DRIVE HOME, THERE IS NO DIFFERENCE FROM PRIOR TO MY VISIT TO THE DEALER. NO NOTABLE DIFFERENCE FROM ALIGNMENT. I JOKED THAT I SHOULD BUY A FEW HUNDRED POUNDS OF SAND. I WILL NOT BUY ANOTHER NISSAN PRODUCT. THIS VEHICLE IS UNPLEASANT TO DRIVE, AND THE WANDERING AND STEERING SENSITIVITY ARE POTENTIAL SAFETY HAZARDS ON THE HIGHWAY. I HAVE LEFT A MESSAGE FOR MY CASE MANAGER AT NISSAN NORTH AMERICA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR