NHTSA Complaint #10493562 — 2004 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10493562
Vehicle	2004 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	October 13, 2011
Date Filed	January 20, 2013
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WAS DRIVING DOWN THE ROAD AND MY EXPEDITION JUST SHUT DOWN. ALL POWER OFF AND STEERING WHEEL LOCKED UP. WAS STUCK IN MIDDLE OF THE ROAD. HAD IT TOWED TO FORD DEALERSHIP WHO REPLACED THE MAIN FUSE. IT HAPPENED AGAIN 6 MONTHS LATER. ONCE AGAIN HAD TO HAVE IT TOWED. ONCE AGAIN MAIN FUSE BLEW AND MY SUV LOST ALL POWER. FORD DEALERSHIP GAVE US EXTRA FUSES. SINCE THEN IT HAS HAPPENED TWICE, ONCE ABOUT A MONTH AGO AND WE REPLACED THE MAIN FUSE . THE LAST TIME WHICH WAS THURSDAY, JANUARY 17TH, MY TEENAGE SON WAS DRIVING AND HE RAN OFF THE ROAD INTO A DITCH. WHEEL RIM BENT BUT HE THANKFULLY WAS JUST SHOOK UP AND NOT INJURED.THIS TIME IT WAS NOT THE FUSE BUT THE SUV JUST LOST POWER AND STEERING LOCKED AND HE WENT OFF THE ROAD. MISSED A TREE BY A FEW FEET. WHEN THIS FIRST BEGAN TO HAPPEN I CALLED FORD AND WROTE THEM MULTIPLE LETTERS. THEY WERE POLITE, BUT STATED IS WAS NOT THEIR PROBLEM SINCE CAR HAD 120,000 MILES ON IT. *TR

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