NHTSA Complaint #11254548 — 2004 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11254548
Vehicle	2004 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2019
Date Filed	September 10, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING A 2004 FORD EXPEDITION 178,000 KEPT STALLING ON THE HIGHWAY AND STREETS. I HAD IT TOWED SEVERAL TIMES BECAUSE IT WON'T START BACK ON THE NEXT DAY IT WOULD TURN ON. HAD THE FUEL PUMP REPLACED AND STILL HAVING THE SAME PROBLEMS IT TURN OFF ON MY 18 YEAR OLD SON LIKE 5 TIMES GOING TO SCHOOL AND WORK WHERE IT ALMOST GOT TO THE POINT WHERE WE FELT IT WASN'T A RELIABLE DUE THE FACT IT STALLS WHILE ON THE ROAD OR EVEN JUST TURNING AND ALMOST CAUSED MY SONS LIFE . FINALLY WE FOUND OUT IT'S THE RELAY GETS HOT AND IT CAUSES FOR THE CAR TO STOP AND I'M AWARE THAT FORD KNOWS ABOUT THIS VERY FRUSTRATING AND DISAPPOINTING THEY HAVE NOT DONE A RECALL ON THIS THE RELAY CAN NOT BE CHANGE BY ITS SELF HAS TO BE THE WHOLE CIRCUIT BOARD

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