NHTSA Complaint #10493300 — 2004 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10493300
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	January 10, 2013
Date Filed	January 17, 2013
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE MOTOR MOUNT IN THE FRONT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE RUBBER PIECE HAD BROKEN, WHICH ALLOWED THE MOUNT TO LEAK. THE CONTACT WAS TOLD THAT THE PART WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 45,000.

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