NHTSA Complaint #10492368 — 2009 NISSAN 370Z

DROVE TO THE GROCERY STORE AND PARKED. UPON RETURN TO CAR IT WOULD NOT START. WINDOWS AND LOCKS WORKED BUT THAT WAS IT. THE YELLOW KEY LIGHT STAYED ON AND THE CAR WAS DEAD IN THE WATER. CALLED NISSAN AND THEY SAID TO CHECK THE BATTERY AND IF THAT WAS NOT IT THE CAR WOULD NEED TO BE TOWED. SERIOUSLY WHO WOULD DESIGN SOMETHING THAT YOU COULD NOT OVERRIDE TO AT LEAST GET TO THE DEALERSHIP. GOT THE CAR TOWED AND LATER THE DEALERSHIP PHONED TO SAY IT WAS THE STEERING WHEEL COLUMN LOCK AND IT WOULD COST $1000 TO FIX. THE DEALER SAID THEY HAD ANOTHER CAR IN THEIR SERVICE FOR THE SAME THING ON THAT SAME DAY!!! I DID SOME RESEARCH AND IT APPEARS THAT THIS IS A COMMON PROBLEM ON 2009 NISSAN VEHICLES NOT JUST THE 370Z. I ALSO READ THAT NISSAN NO LONGER USES THIS PART IN 2012 VEHICLES BECAUSE OF ALL THE PROBLEMS THAT HAVE OCCURRED. I THINK NISSAN NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THIS PART THAT IS DEFECTIVELY MANUFACTURED. WHAT IF SOMEONE HAD INJURED THEMSELVES AND NEEDED TO GET MEDICAL ATTENTION BUT THE CAR WOULD NOT START. WHAT IF YOU WERE IN A DANGEROUS SITUATION AND COULD NOT START YOUR CAR TO GET AWAY. NISSAN CLAIMS IT IS NOT A SAFETY ISSUE BUT I BEG TO DIFFER. PLEASE, PLEASE, PLEASE, HELP US GET NISSAN TO TAKE RESPONSIBILITY FOR THIS AND PAY FOR REPAIRS AND REIMBURSE THOSE WHO ALREADY PAID FOR THIS NONSENSE. *TR