NHTSA Complaint #10492062 — 2005 TOYOTA TACOMA

TO WHO IT MAY CONCERN: WOULD YOU BE ABLE TO RESEARCH AND COVER A 2005 TOYOTA TACOMA PROBLEM PLAGUING TOYOTA CUSTOMER. THE ISSUES IS A PROBLEM WITH THE DESIGN OF THE FRAME. THE FRAMES ARE FAILING AT THE ENGINE MOTOR MOUNT(VERY VERY DANGEROUS) AND CAUSING THE CARS TO BE ALMOST BE IN-REPAIRABLE(TOYOTA ADVISE ME IT WOULD BE 10,000 FIX). TOYOTA IS OFFERING NO ASSISTANCE AND THERE ARE TONS OF CUSTOMER FEEDBACK ONLINE TO SHOW THERE IS A PROBLEM WITH THEIR FRAMES. FOR MY TRUCK I HEARD A NOISE COMING FROM THE ENGINE ON 12/24/2012 AND TOOK INTO A DEALER ON 12/26/2012. THEY SAID IT WAS THE FAN HITTING THE FAN SHROAD THEY SAID THEY FIXED IT. I STARTED HEARING THE NOISE AGAIN AND HAD TO TAKE IT IN ON 1/5/2013...THEY FIRST SAID IT WAS MY MOTOR MOUNTS AND WOULD NEED TO ORDER THE PART..WHEN THEY WERE GOING TO INSTALL THE PART THEY NOTICE A CRACK IN THE FRAME WHERE IT CONNECTS TO THE MOTOR MOUNT. THEY SAID THERE WAS NO OTHER SIGNS IF DAMAGE ANY WHERE AND DID NOT KNOW HOW THAT HAPPENED...MEANING THE FRAME FAILED FROM THE TORQUE OF THE ENGINE.. THEY ADVISE I WOULD NEED TO GET NEW FRAME ($10,000)...I CALLED TOYOTA AND ADVISE THEY WOULD NOT ASSIST. *TR