NHTSA Complaint #10492056 — 2007 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10492056
Vehicle	2007 FORD EDGE
Component	POWER TRAIN
Date of Incident	December 10, 2012
Date Filed	January 9, 2013
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

WHEN WE DROVE OUR EDGE AT ABOUT 40 MPH IT WOULD MAKE A GROWLING SOUND, JUST PUT ON NEW TIRES SO THOUGHT THEY WERE THE PROBLEM, DECIDED THAT WASN'T IT, LOOKED IN THE OWNERS MANUAL SAW THAT IT HAD A POWER TRANSFER UNIT THAT HELD FLUID CHECKED THAT, IT WAS EMPTY, FILLED IT, THE NOISE DIDN'T GO AWAY, IT GOT WORSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE WE BOUGHT IT NEW. THEY CALLED SAID THE PTU WAS WORN OUT NEEDED REPLACED. SAID IT WILL COST OVER $1000. WHEN I FOUND THE PROBLEM I DID AN ONLINE SEARCH AND FOUND MANY REPORTS ON PTU FAILURES. IN YOUR DATA BASE I'VE FOUND A GREAT NUMBER ALSO. WHO DETERMINES WHAT IS BAD ENOUGH FOR A RECALL. *TR

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