NHTSA Complaint #10491911 — 2009 NISSAN MAXIMA

ON THE MORNING OF 1/8/13 I DROVE MY 2009 NISSAN MAXIMA TO MY COMMUTER PARKING LOT, AND REALIZED THAT I DIDN'T COMPLETELY PARK IN MY SPACE AFTER TURNING THE CAR OFF. I PROCEEDED TO START MY CAR WITH THE PUSH STOP/START BUT NOTHING HAPPENED. AS SOON AS I REALIZED MY VEHICLE WOULDN'T START, I BECAME VERY UPSET BECAUSE I JUST PURCHASED THE VEHICLE LAST JANUARY AND ONLY HAD A POWERTRAIN WARRANTY THAT WAS STILL ACTIVE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT OF THE NISSAN DEALERSHIP I PURCHASED THE VEHICLE FROM AND COMPLAINED, WHILE CRYING LEMON LAW. THE SERVICE TECHNICIAN ATTEMPTED TO HELP ME START THE VEHICLE WHILE OVER THE PHONE AND AFTER REALIZING WHAT THE ISSUE MAY BE, HE EXPLAINED THAT THERE IS A COMMON ISSUE WITH THE 2009 NISSAN MAXIMA'S THAT HE BELIEVES THE COMPUTER MODULE IN THE STEERING COLUMN HAD GONE BAD. I ASKED IF NISSAN HAD RECALLED THAT PART SINCE IT WAS A COMMON ISSUE, HIS ANSWER WAS NO AND INFORMED ME IT'S GOING TO COST AROUND $750 JUST TO PURCHASE THE PART, AND WITH LABOR AROUND $900-$1000 TO REPAIR. I SAID IF THIS IS A COMMON ISSUE WITH MY MODEL, THEN WHY DIDN'T NISSAN RECALL THAT PART. THE SERVICE TECHNICIAN HAD NO EXPLANATION OTHER THAN MENTIONING, IT HASN'T HAPPENED TO ENOUGH PEOPLE YET WHICH I FEEL IS COMPLETELY ABSURD! THIS IS A HUGE SAFETY ISSUE AS MY VEHICLE WOULDN'T START WITHOUT ANY INDICATION, OR WARNING BEFOREHAND. PLEASE HELP! *TR