NHTSA Complaint #10491775 — 2011 VOLKSWAGEN TOUAREG FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10491775
Vehicle	2011 VOLKSWAGEN TOUAREG
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 25, 2012
Date Filed	January 8, 2013
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

GLOW PLUG WARNING LIGHT CAME ON AND VEHICLE LOST THROTTLE RESPONSE -- DID NOT STOP RUNNING BUT FELT LIKE RUNNING ON 1/2 CYLINDERS. PULLED OFF THE HIGHWAY AT THE NEXT OPPORTUNITY; VEHICLE DIED AT THE END OF THE OFF-RAMP AND COULD NOT BE RE-STARTED. VEHICLE TOWED TO NEAREST VW DEALER, WHO SAYS THAT THE ENTIRE FUEL SYSTEM MUST BE REPLACED FROM BACK TO FRONT. DEALER CLAIMS THAT REAR LIFT PUMP CAUSED THE INCIDENT BUT ALSO SAYS THE HPFP (INJECTOR PUMP) FAILED. THREE WEEKS INTO THE INCIDENT THE VEHICLE IS STILL BEING REPAIRED. *TR

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