NHTSA Complaint #10491456 — 2011 FORD FOCUS STEERING

Complaint Details

ODI Number	10491456
Vehicle	2011 FORD FOCUS
Component	STEERING
Date of Incident	September 6, 2012
Date Filed	January 4, 2013
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DRIVING IN THE FAST LANE UPHILL IN A MOUNTAINOUS AREA OF FREEWAY APPROX 65-70 MILES PER HOUR. WHILE CONTINUING DRIVING UP THE UPHILL GRADE THE ROADWAY SHARPLY CURVED TO THE RIGHT. I TURNED THE STEERING WHEEL HARD TO THE RIGHT TO EXECUTE THE CURVE, HOWEVER, THE STEERING WHEEL TURNED ONLY SO FAR TO THE RIGHT AND THEN THE STEERING WHEEL LOCKED UP AND WOULD NOT ALLOW ME TO TURN THE WHEEL ANY FURTHER. I PANICKED BECAUSE I WAS UNCERTAIN WHETHER I WOULD MAKE THE CURVE SUCCESSFULLY. LUCKILY, I JUST BARELY MADE THE CURVE AND DID NOT RUN OFF THE ROADWAY. I HAVE NOTICED THAT THIS PROBLEM(THE STIFFNESS WHEN TURNING RIGHT) EXISTS AT LOWER SPEEDS AS WELL. ODDLY, THE STEERING IS VERY LOOSE AND NORMAL WHEN I MAKE LEFT TURNS OR CURVES. *TR

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