NHTSA Complaint #10490968 — 2007 JEEP COMPASS

ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR