NHTSA Complaint #10490671 — 2007 FORD FREESTYLE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10490671
Vehicle	2007 FORD FREESTYLE
Component	ENGINE
Date of Incident	January 3, 2011
Date Filed	January 1, 2013
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE AT A SIGNAL COMPLETELY STOPPED, THE VEHICLE MOTOR REVVED AND EXCELLED ACTED FORWARD. THIS CAUSED THE ENGINE TO DIE AND ALL DASH LIGHTS CAME ON. THE ENGINE LIGHT STAYED ON AFTER RESTARTING. THIS HAS HAPPENED SEVERAL TIME ALMOST CAUSING SEVERAL ACCIDENTS. WE HAVE HAD OUR TRANSMISSION REPLACED BECAUSE OF IT. THE AMOUNT OF TIMES IT HAPPENED AND TORQUE IT PRODUCED CAUSED DAMAGE IN TRANSMISSION. WE HAVE HAD SEVERAL MECHANICS REFUSE TO WORK ON THIS ISSUE BECAUSE THEY SAY THIS MODEL IS KNOW TO DO THIS AND NO ONE KNOWS HOW TO FIX IT. I AM OUT $7000 AND A UNRELIABLE CAR THAT IS UNSAFE TO PUT MY WIFE AND KIDS IN. FORD HAS SAID THEY WOULD LOOK AT IT AND WOULD COST ME ANOTHER $5000, AND WE'RE NOT SURE IF THEY THEMSELVES COULD FIX IT. THEY ARE NOT SURE WHAT THE ISSUE IS, BUT WOULD BE WILLING TO RESEARCH IF I PAY FOR IT. *TR

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