NHTSA Complaint #10489289 — 2009 TOYOTA VENZA STEERING

Complaint Details

ODI Number	10489289
Vehicle	2009 TOYOTA VENZA
Component	STEERING
Date of Incident	December 15, 2011
Date Filed	December 19, 2012
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE THIS CAR FOR ABOUT 3 YEARS NOW. I COMPLAIN ABOUT THE NOISE ON MY STEERING WHILE I'M TURNING THE STEERING OR DRIVING. I CALLED THE MANUFACTURER IF THERE WAS A RECALL OR DEFECT ON MY CAR AND THEY ASK ME TO BRING MY CAR TO ANY DEALERSHIP TO DIAGNOSE THE CAR AND THE RESULT IS TO CHANGE THE STEERING COLUMN ASSEMBLY AND MY FACTORY WARRANTY EXPIRES AT 60K MILES. MY CONCERN IS WHY THEY RECALLED THE OTHER CARS STEERING PROBLEM WHICH I HAVE THE SAME PROBLEM IN MY CAR. EVERY TIME I LEAVE A MESSAGE TO THE MANUFACTURER THEY ALWAYS TELLS ME THEY FORWARD MY REQUEST TO THE NATIONAL HEADQUARTERS. I HAVEN'T RECEIVE ANY CALLS OR MESSAGE FROM THEM SINCE MARCH 2012 AND THE NOISE ON MY STEERING IS GETTING WORST AND THE COST OF REPAIR IS ALMOST 2K. *TR

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