NHTSA Complaint #10489241 — 2008 MERCURY SABLE POWER TRAIN

Complaint Details

ODI Number	10489241
Vehicle	2008 MERCURY SABLE
Component	POWER TRAIN
Date of Incident	September 1, 2012
Date Filed	December 19, 2012
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE ON AN INCLINE WHILE AT A STOP SIGN, THE VEHICLE CONTINUED TO ROLL BACKWARD. THE CONTACT STATED THAT THE TORQUE CONVERTER ENGAGED AND THE VEHICLE STALLED, CAUSING THE POWER STEERING TO ALSO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000. UPDATED 6/4/13 *CN UPDATED 06/11/2013 *JS

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