NHTSA Complaint #10489138 — 2009 NISSAN MAXIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10489138
Vehicle 2009 NISSAN MAXIMA
Component STEERING
Date of Incident
Date Filed
Mileage 46,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

ON DECEMBER 17, 2012 I HAD DRIVEN FROM MY HOUSE TO THE GYM. THERE WAS NO ISSUE WITH MY CAR AND WHEN I WENT TO LEAVE MY CAR WOULD NOT START. MY NISSAN MAXIMA HAS A PUSH START IGNITION AND WHEN I PUSHED THE BUTTON NOTHING HAPPENED. IN THE DISPLAY IT KEPT INDICATING THE YELLOW KEY LIGHT AND THE RED KEY SECURITY LIGHT. I HAD THE CAR TOWED TO THE LOCAL NISSAN DEALER WHO TOLD ME THE STEERING LOCK ASSEMBLY HAD FAILED. IF I WANTED THIS FIXED IT WAS GOING TO COST ME $800.00. I ASKED THE SERVICE DEPARTMENT IF THIS WAS A COMMON FAILURE AT THE MILEAGE THE CAR WAS AT AND I WAS TOLD IT WAS NOT COMMON. RESEARCHING THE PROBLEM IT SEEMS THAT THIS ISSUE OCCURS REGULARLY FOR A 2009 NISSAN MAXIMA AROUND THIS MILEAGE RANGE. I WAS TOLD THE WARRANTY DOES TO COVER THIS AND IT HAD EXPIRED A YEAR EARLIER. I BELIEVE IF THIS IS A COMMON PROBLEM THEN IT SHOULD BE A RECALL ITEM. *TR

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