NHTSA Complaint #10487872 — 2004 MERCURY MONTEREY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10487872
Vehicle	2004 MERCURY MONTEREY
Component	SEATS
Date of Incident	December 8, 2012
Date Filed	December 10, 2012
Mileage	124,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE REAR SEAT LOCK MECHANISM WAS CORRODED. THE CONTACT MENTIONED THAT THE PART WHERE THE SEAT LATCHED INTO THE BODY OF THE VEHICLE WAS COMPLETELY CORRODED AND A PIECE HAD DETACHED FROM IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,900 AND THE CURRENT MILEAGE WAS 125,000.

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