NHTSA Complaint #10565990 — 2004 MERCURY MONTEREY

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10565990
Vehicle	2004 MERCURY MONTEREY
Component	SEATS
Date of Incident	April 1, 2013
Date Filed	February 26, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL- THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR SEAT AND REAR TIRES MADE A LOUD NOISE ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED A NHTSA CAMPAIGN RECALL ID NUMBER:13V081000 FOR THE SEATS AND THE DEALER WAS UNABLE TO REPAIR THE VEHICLE CORRECTLY OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000. RK UPDATED 5/28/14*CN

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