NHTSA Complaint #10487507 — 2013 FORD EXPLORER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10487507
Vehicle	2013 FORD EXPLORER
Component	EXTERIOR LIGHTING
Date of Incident	October 1, 2012
Date Filed	December 5, 2012
Mileage	1,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HEADLIGHTS DO NOT PROVIDE SUFFICIENT LIGHTING OF THE ROAD. IT FEELS LIKE SOMEONE HAS PAINTED BLACK PAINT ON 1/2 OF THE WINDSHIELD. ON A TWO LANE UNLIT ROAD THE CAR IS UNSAFE. THE LIGHTS LIGHT UP ONLY HALF WAY UP A STREET OR STOP SIGN AND LESS THAN THAT IF GOING DOWNHILL. THE CAR HAS BEEN IN THE DEALERSHIP 1 TIME AND THE LIGHTS HAVE BEEN ADJUSTED AS MUCH AS POSSIBLE. THE SERVICE MANAGER SAID HE DROVE ONE AND HAD TO STOP OVERNIGHT BECAUSE IT WAS SO BAD. THIS CAR IS NOT SAFE TO DRIVE AT NIGHT ON A TWO LANE UNLIT ROAD. *TR

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