NHTSA Complaint #10486148 — 2009 NISSAN MAXIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10486148
Vehicle 2009 NISSAN MAXIMA
Component STEERING
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BOUGHT A 2009 BRAND NEW NISSAN MAXIMA SO I WOULDN'T HAVE CAR ISSUES FOR AT LEAST 4 OR 5 YRS. 3 1/2 YEARS LATER MY STUPID CAR LEFT ME STRANDED. I WAS DROPPING OFF MOVIES (IN & OUT) MIDDLE OF THE DAY WITH ALL MY WINDOWS DOWN WHEN ALL OF A SUDDEN IT WOULDN'T START. I NOTICED A YELLOW KEY LIGHT /SYMBOL WAS ON (LEFT SIDE) AT FIRST DIDN'T WORRY CALLED AAA THEY TRIED EVERYTHING THE MANUAL SAID TO DO. WITH NO LUCK CALLED NISSAN THEY SAID IT SOUNDS LIKE ITS NOT RECOGNIZING THE KEY AND I HAD TO TOW IT OVER. NOW DEALER SAYS IT HAS A INTERNAL FAILURE IN THE STEERING LOCK ASSEMBLY NEEDS TO BE REPLACED. (FAULT CODE B2612) TOTALING $800.00 W/ LABOR. I DECLINED SERVICE AND TO TOP IT OFF MY WINDOWS ARE STUCK. (DOWN) I'M MAD/PIST/FRUSTRATED DON'T THINK ITS FAIR THAT I HAVE TO PAY $800 TO START MY CAR 3 1/2 YEAR OLD CAR. CAME HOME TO GET OTHER QUOTES AND COMPLAINTS HOPING SOMEONE ELSE CAN HELP ME. I FOUND OUT I'M NOT THE ONLY ONE WITH THIS PROBLEM THERE'S ALOT OF MAXIMA OWNERS WITH THE EXACT SAME ISSUE. MY MILEAGE WAS GETTING CLOSE TO 30,000 AND THAT'S WHEN THIS PROBLEM SEEMS TO HAPPEN. NISSAN IS ELIMINATING STEERING LOCK 2010 MODELS. IM VERY DISAPPOINTED WITH NISSAN THINKING OF TRADING IN CAR DON'T WANT TO DEAL WITH THESE KIND OF ISSUES AGAIN. SOMEONE PLEASE HELP!! NOT FAIR!! *TR

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