NHTSA Complaint #10485020 — 2011 MAZDA MAZDA3

DRIVING FROM WISCONSIN TO CHICAGO ILLINOIS THE POWER STEERING FAILED. WHEN I STOPPED AT A TOLL BOOTH AND STARTED ON THE ROAD AGAIN, THE POWER STEERING WAS OK AS SOON AS THE CAR STARTED TO MOVE. SAME THING HAPPENED AGAIN ON THE SAME DAY DRIVING ON SOUTH ON HWY I55 ABOUT 30 MILES FROM HOME. WHEN I STOPPED AT A STOP LIGHT COMING INTO TOWN AND THEN LEFT THE STOP LIGHT, AGAIN THE POWER STEERING RETURNED TO NORMAL. ON ANOTHER DAY, IT HAPPENED ONE TIME AFTER THE CAR HAD BEEN PARKED ON AN INCLINED. I BACKED THE CAR UP AND COULD FEEL THE POWER STEERING WAS GONE BUT AFTER THE STOP AND THEN GOING FORWARD, THE POWER STEERING WAS OK. AGAIN ANOTHER DAY, IT HAPPENED BACKING OUT OF MY GARAGE BUT AFTER STOPPING AND THEN GOING FORWARD, IT WAS OK ONCE AGAIN. STOPPING THE VEHICLE SEEMS TO CAUSE THE POWER STEERING TO FIX ITSELF. I TOOK IT TO THE DEALERSHIP. NO CODES COULD BE RETRIEVED. I ONLY SAW THE LITTLE STEERING WHEEL LIGHT ON THE DASH ONE TIME DURING THESE EPISODES ALTHOUGH THE LIGHT MAY HAVE BEEN ON AND I DIDN'T NOTICE IT EXCEPT FOR THE ONE TIME. NOT GETTING ANY SATISFACTION FROM MY DEALERSHIP, I CALLED [XXX] , THE CAR DOCTOR. I WAS TOLD BY HIM, THAT THIS SHOULD BE REPORTED AT THIS SITE AS HE FELT IT WAS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR