NHTSA Complaint #11460872 — 2011 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11460872
Vehicle 2011 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When I’m driving the car, electricity of the car goes off, including headlights. The steering wheel gets locked. It doesn’t do that regularly. Sometimes, it takes weeks to do that, but sometimes it happens once in every five minutes. The red airbag light on the odometer turns on or off randomly. But, the worse case is that the airbags are not working while my steering wheel gets locked at the same time. They all start happening around the same time. I took my car to the Mazda Service and another mechanics. Neither of them found the issue. When I leave the car with them, the car doesn’t show these malfunctions. It literally randomly occurs. Therefore, they told me that I need to bring the car when it start happening in regular basis to understand the exact cause for the issue. I don’t know when it becomes a regular issue. 4-5 days ago, when I was turning right on a small street, the wheel locked again. I was about to crash. It’s a deadly malfunction, so I don’t want to wait until then.

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