NHTSA Complaint #10483392 — 2006 LEXUS GS300

CAR MAX, INC. SOLD [XXX] A DEFECTIVE AUTOMOBILE. DEFECTIVE AUTOMOBILE; 2006 LEXUS GS 300 VIN# [XXX] MILEAGE 100,249 CARMAX STOCK # [XXX]. CARMAX REFUSE TO REPAIR THE AUTOMOBILE. MARCH 9, 2012; ABOUT 8:45 PM (NIGHT), HEADLIGHTS MALFUNCTIONED (CUT OFF/ON REPEATEDLY). MARCH 28, 2012; LEXUS OF MEMPHIS REPLACED COGGED AC FILTER. ENGINE FRONT COVER SEAL HAS NOTICEABLE OIL LEAK, AND LEFT REAR DOOR LOCK ACTUATOR DOES NOT WORK. INVOICE # [XXX]. MILEAGE 100,952. APRIL 6, 2012; THE FOLLOWING INDICATORS/WARNING MESSAGES ILLUMINATED: BRAKE WEAR, SKID CONTROL, CHECK ENGINE AND CHECK VSC. [XXX], ASE ADVANCE LEVEL SPECIALIST, LEXUS CERTIFIED MASTER DIAGNOSTIC SPECIALIST, ASE MASTER AUTO TECHNICIAN, AND A MEMBER OF THE NATIONAL DIAGNOSTIC COUNCIL, ORDER TECHNICIAN TO PERFORM SYSTEM CALIBRATION. NO ILLUMINATION OF INDICATORS/WARNING MESSAGES. MILEAGE 101,139. APRIL 11, 2012; THE FOLLOWING INDICATORS/WARNING MESSAGES ILLUMINATED: BRAKE WEAR, SKID CONTROL, CHECK ENGINE AND CHECK VSC CAME BACK ON. MILEAGE 101,232. [XXX] PERFORMED AN HISTORICAL REVIEW OF THE LEXUS GS 300 MAINTENANCE RECORD FROM Y2005 TO YTD AND PERFORMED AN IN-DEPTH DIAGNOSTIC. AS RECOMMENDED BY LEXUS TECHNICAL SERVICE INFORMATION BULLETINS DTC (DIAGNOSTIC TROUBLE CODES),[XXX] RECOMMENDED THE FOLLOWING CORRECTIVE ACTIONS: 7.1 LB-SB-0087-08; DTCS P030# - CYLINDERS 1 ? 6 MISFIRE DETECTED 7.2 LB-SB-0092-09; DTCS P0172, P0175, AND P0037, REPLACE OXYGEN SENSORS AND COMPUTER 7.3 LB-SB-0069-11; DTCS P030# REPLACE, R & R PISTON RING SET 7.4 A960E ELECTRONIC CONTROLLED TRANSMISSION SYSTEM DTC P0761 SOLENOID; REPLACE AUTOMATIC TRANS ASSY, NOTE: THE MAINTENANCE HISTORY INDICATED THAT THE CYLINDERS MISFIRING OCCURRED ON AUGUST 25, 2009, AND NOVEMBER 30, 2011. TRANS SOLENOID DTC P0761 WAS DETECTED ON NOVEMBER 23, 2011 AND APRIL 9, 2012. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR