NHTSA Complaint #11217274 — 2006 LEXUS GS300 UNKNOWN OR OTHER

Complaint Details

ODI Number	11217274
Vehicle	2006 LEXUS GS300
Component	UNKNOWN OR OTHER
Date of Incident	June 1, 2019
Date Filed	June 1, 2019
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY CAR IS A 2006 LEXUS. IN 2018 I SHOWED THE LEXUS DEALERSHIP THE DAMAGE TO THE REAR VIEW MIRROR. I TOLD THEM MANY PEOPLE ONLINE HAVE SIMILAR ISSUES. THEY SAID THERE WERE NO RECALLS OR TSBS ISSUED FOR IT. I DID MY OWN RESEARCH AND FOUND OUT THAT IN 2016, LEXUS ISSUED A TSB BECAUSE THE REAR VIEW MIRROR HAS HAD PROBLEMS WHERE THE COLOR HAS BLACK SPOTS ON IT AND THE DRIVER IS UNABLE TO SEE THROUGH THE MIRROR. THE TSB IS L-SB-0043-16 AND WEBLINK IS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/SB-10084333-5448.PDF. I PRINTED THIS OUT AND TOOK IT TO THE DEALERSHIP TODAY. THEY SAID MY CAR WAS OUT OF WARRANTY. I EXPLAINED THE TSB WAS ISSUED 10 YEARS AFTER MY CAR WAS MANUFACTURED SO OFCOURSE THE CAR WOULD BE OUT OF WARRANTY BUT THE MIRROR SHOULD BE REPAIRED BUT THEY REFUSED TO ACKNOWLEDGE THE DATE OF THE TSB AND WOULD NOT REPAIR THE MIRROR.

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#10383858 — February 20, 2011 — I SLOWED DOWN TO PARK THE CAR AND WAS STEERING MY CAR INTO THE PARKING OPENING. AND AS THE CAR SLOWED DOWN TO ALMOST ...

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