NHTSA Complaint #10481417 — 2007 FORD EDGE

IF I ACCELERATE MORE THAN 15 MPH THE CAR WOULD WHAT I CALL "SLAM" INTO THE NEXT GEAR. WHEN I AM ACCELERATING ONTO THE HIGHWAY OR ACCELERATE AND THEN BACK OFF THE GAS AND GO AGAIN OR IF I ACCELERATE INTO THE PASSING LANE THE CAR DOESN'T DRIVE. I HAVE HAD THE CAR TO BETHLEHEM FORD, KELLY FORD IN EMMAUS AND GILBOY FORD IN WHITEHALL FOR THE PROBLEM TWO TIMES AT EACH LOCATION. NO ONE CAN FIND OUT WHAT IS WRONG. CONTACTED FORD DIRECTLY AND THEY SAY TAKE IT TO THE DEALERSHIP FOR REPAIR, I TOLD THEM I DID NUMEROUS TIMES AND THEY TOLD ME THIS."THE CAR LEARNS HOW YOU DRIVE, SO WHEN YOU DRIVE OUT OF CHARACTER THE CAR BASICALLY REACTS BY TELLING YOU NOW WAIT A MINUTE I DON'T KNOW WHAT YOU'RE DOING AND THE CAR REACTS IN A CONFUSED MANNER". THEY ALSO TOLD ME THAT BECAUSE I'M NOT AN AGGRESSIVE DRIVER THAT WHEN I DO DRIVE AGGRESSIVE "THE CAR DOESN'T UNDERSTAND". I DRIVE HIGHWAY EVERY DAY TO AND FROM WORK, I HAVE TO BE AGGRESSIVE MOST OF THE TIME TO SURVIVE ON THE HIGHWAY AND KEEP UP WITH TRAFFIC. I HAVE ASKED THE DEALERSHIP TO COME DOWN THE BLOCK SO I CAN SHOW THEM WHAT THE CAR DOES SINCE IT DOES IT EVERY DAY WHEN I LEAVE WORK BUT THEY TELL ME THEY CAN'T BECAUSE IT IS A LIABILITY ISSUE FOR THEM TO DRIVE IN THE CAR WITH ME. THEY HAVE HAD THE CAR AND CAN'T MAKE IT REPEAT THE SITUATION; I HAVE GONE ON TEST RIDES WITH A MECHANIC AND CAN'T MAKE IT REPEAT THE PROBLEM. I WAS TAKING ONE OF OUR EMPLOYEES TO GO PICK UP ONE OF THE COMPANY VEHICLES AT GILBOY AND I SAID DO YOU WANT ME TO SHOW YOU WHAT MY CAR DOES AND HE SAID YES. SO I MADE THE CAR DO THE SLAMMING INTO GEAR AND HE SAID THAT ISN'T RIGHT HE TRIED TO FIGHT FOR ME AT GILBOY BUT THEY SAID AGAIN NO CODE AND THEY COULDN'T REPEAT THE SITUATION. NOW MY CAR IS ALMOST OUT OF WARRANTY AND STILL NO FIX. I DON'T HAVE MONEY TO MAKE MAJOR REPAIRS TO A CAR THAT IS WHY I BOUGHT NEW AND I DON'T HAVE MONEY TO BUY A NEW CAR. *TR