NHTSA Complaint #10480933 — 2007 SUBARU FORESTER

THE VEHICLE HESITATES AND "BUCKS" AT LOW SPEEDS, TURNING CORNERS, ACCELERATING/DECELERATING, CHANGING LANES, GOING UP A GRADE OR HILL AND DOES NOT SHIFT SMOOTHLY. SHIFTING GEARS SEEMS TO TAKE LONGER THAN EXPECTED AND THE TACH REGISTERS HIGH AND THEN ERRATICALLY JUMPS DOWN (OR UP) TO A MUCH LOWER LEVEL ON THE TACH, CAUSING THE VEHICLE TO SHIFT ERRATICALLY OR TO SEEMINGLY GET STUCK IN A GEAR. ALSO, THE VEHICLE MAY TRY TO SHIFT WHILE NOT ACCELERATING, SOMETIMES WHEN TRAVELING AT A HIGHER SPEED. THE DEALER WHERE I PURCHASED THE VEHICLE AND WHERE I HAVE HAD IT EXCLUSIVELY SERVICED CANNOT SEEM TO DIAGNOSE A PROBLEM. THEY HAVE CHANGED WIRES AND REPLACED AN AIR FUEL SENSOR, ONLY TO SAY THEY CANNOT FIND A PROBLEM THAT MIGHT BE RELATED TO THE AUTOMATIC TRANSMISSION. I NOTIFIED THE DEALER OF THIS SITUATION BEFORE MY 3 YEAR WARRANTY EXPIRED, BUT EVEN BACK THEN, THEY SAID THEY COULD FIND NO PROBLEM. I HAVE DRIVEN THE VEHICLE CONTINUOUSLY SINCE THE DATE I INITIALLY NOTIFIED THE DEALER AND HAVE REPEATEDLY INFORMED THEM OF THIS ISSUE, BUT THE CONDITION HAS CONTINUED TO GET MORE SEVERE OVER TIME. I TRULY FEEL UNSAFE IN THE VEHICLE AND THAT AT ANY POINT IN TIME, WHILE ON A HIGHWAY OR REGULAR ROAD, THAT THE VEHICLE COULD FAIL AND THIS CONDITION COULD CAUSE AN ACCIDENT AND/OR RESULT IN A CRASH OF SOME KIND. I HAVE NOW DRIVEN THREE SUBARU LOANERS FROM THE DEALER AND I FIND THAT EACH VEHICLE EXHIBITS SIGNS OF THE SAME SITUATION I HAVE EXPERIENCED WITH MY VEHICLE. I WONDER IF SUBARU MAY NOT BE TELLING ITS CUSTOMERS OF THIS POTENTIAL DEFECT AT THE TIME OF PURCHASE OR IF SUBARU JUST DOES NOT HAVE THE KNOWLEDGE AND/OR SKILL IN ITS MANUFACTURING PROCEDURES (ESPECIALLY RELATED TO THE TRANSMISSION) TO PROPERLY ASSEMBLE ITS VEHICLES FOR THE SAFETY OF ALL DRIVERS. *TR