NHTSA Complaint #10480906 — 2010 FORD FOCUS LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10480906
Vehicle	2010 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 12, 2011
Date Filed	October 17, 2012
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WE HAVE TAKEN OUR CAR TO THE FORD SERVICE CENTER NO LESS THAN SIX TIMES BECAUSE THE INTERIOR DOOR LOCKS WILL NOT UNLOCK (POWER LOCKS). THERE IS NOT A MANUAL WAY TO UNLOCK THE DOORS. OUR TEENAGE DAUGHTER DRIVES THIS VEHICLE AND WE ARE CONCERNED FOR HER WELL-BEING OF BEING ABLE TO GET OUT OF THE VEHICLE FOR ANY REASON (ACCIDENT, FIRE, AND INCONVENIENCE). FORD HAS CLAIMED THAT NOTHING CAN BE DONE AND IT'S ATTRIBUTABLE TO US LIVING OFF OF A DIRT ROAD AND THE CAR DESIGN DOES NOT INCLUDE DOOR WEATHERSTRIPPING. WE ARE GIVING FORD ONE LAST OPPORTUNITY TO CORRECT BEFORE HIRING AN ATTORNEY. THE CAR IS STILL UNDER WARRANTY AND HAS NOT BEEN IN ANY ACCIDENTS. *TR

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#10992162 — May 30, 2017 — TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WI...

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#10690746 — February 25, 2015 — THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS ...

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