NHTSA Complaint #10690746 — 2010 FORD FOCUS LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10690746
Vehicle	2010 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 13, 2012
Date Filed	February 25, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS

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#11128660 — September 11, 2018 — TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY...

#10992162 — May 30, 2017 — TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WI...

#10877139 — June 28, 2016 — TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE D...

#10823020 — January 29, 2016 — TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSI...

#10664644 — December 16, 2014 — THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU G...

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