NHTSA Complaint #10480788 — 2011 HYUNDAI SONATA

TODAY I WAS DRIVING DOWN THE ROAD AT A NORMAL SPEED WHEN I HEARD A LOUD BANG. IT WAS SO FRIGHTENING I THOUGHT I HAD BEEN SHOT. I WAS STARRING STRAIGHT AHEAD. THERE WAS NO TRUCK IN FRONT OF ME. I WAS ON A TWO LANE ROAD DIVIDED WITH A GRASS MEDIUM WITH STEEL GRIDS SEPARATING THE SIDES. I IMMEDIATELY STOPPED THE CAR TO FIND OUT THAT THE GLASS OF THE MOON ROOF HAD SHATTERED AND HAD COMPLETELY COME OUT LEAVING A HOLE IN THE CENTER OF THE ROOF. FORTUNATELY, MY INSIDE VISOR WAS CLOSED AND THE GLASS DID NOT ENTER THE CAR. THE TEMPERATURE HAD GONE DOWN TO A CHILLY 60 DEGREES THAT NIGHT AND WARMED UP DURING THE DAY. I SEARCHED THE AREA AND FOUND NOTHING TO INDICATE A ROCK OR AN OBJECT HAVING HIT THE GLASS. THERE WAS A HOLE IN THE MIDDLE OF THE ROOF. I CALLED INSURANCE AND HYUNDAI DEALERSHIP BECAUSE THE CAR IS STILL UNDER WARRANTY. IMMEDIATELY THE HYUNDAI REPRESENTATIVE SAID SOMETHING HIT THE CAR POINTING TO A SPOT THAT HAD RESIDUE WAX FROM A RECENT WAXING STATING THIS IS WHERE THE HIT HAD COME FROM. I DISAGREED AND INSURANCE IS NOW SENDING AN ADJUSTOR. *TR