NHTSA Complaint #10400800 — 2011 HYUNDAI SONATA VISIBILITY

Complaint Details

ODI Number	10400800
Vehicle	2011 HYUNDAI SONATA
Component	VISIBILITY
Date of Incident	April 5, 2011
Date Filed	May 13, 2011
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN I RETURNED HOME FROM WORK AND CLOSED THE DRIVER DOOR THE REAR WINDSHIELD SHATTERED AND EXPLODED OUTWARD. IT WAS 7P AND HYUNDAI WAS CLOSED, HAD SAFELITE EMERGENCY REPLACE WINDSHIELD AND THEY CONFIRMED IT DID NOT BREAK FROM AN IMPACT BUT FROM STRESS DUE TO A BAD FACTORY INSTALL. HYUNDAI REFUSED WARRANTY REIMBURSEMENT CLAIMING IT CANNOT BE PROVEN ONE WAY OR ANOTHER THE WINDSHIELD WAS DEFECTIVE. *TR

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