NHTSA Complaint #10480647 — 2002 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10480647
Vehicle	2002 FORD EXPLORER
Component	ENGINE
Date of Incident	July 15, 2008
Date Filed	October 16, 2012
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TIMING CHAIN BELT TENSIONER FAILED AND CAUSED THE VEHICLE TO SOUND LIKE A DIESEL TRUCK WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THE NOISE HAD BEEN A PROBLEM FOR OVER FOUR YEARS, BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 101,000.

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