NHTSA Complaint #10479605 — 2004 DODGE DURANGO

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.