NHTSA Complaint #10478538 — 2011 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10478538 |
| Vehicle | 2011 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I WAS DRIVING WITH MY TWO CHILDREN ON THE HIGHWAY GOING 65 MILES PER HOUR/AVERAGE SPEED LIMIT WHEN ALL OF A SUDDEN MY CAR ACCELERATION WENT LIMP AND THE CAR ENGINE STALLED. THE ACCELERATOR PEDAL NO LONGER WORKED AND A LITTLE ORANGE WRENCH FLASHED IN THE DIGITAL DASH. THERE WAS NO WARNING. I PUT ON MY HAZARDS. SHUT OFF THE AR, THEN RESTARTED AND IT WAS FINE. THIS HAPPENED TWO MORE TIMES. FORD DEALERSHIP CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND CAN'T "RECREATE" THE PROBLEM. I LOOKED ONLINE AND THERE ARE CONSUMER COMPLAINTS ALL OVER USER GROUP WEBSITES COMPLAINING OF THIS PROBLEM BUT WHEN I CALL FORD CUSTOMER CARE THEY SAY THAT "NO ONE HAS EVER FILED THIS COMPLAINT WITH THEM". CALL FORD. BLOW UP THEIR HOTLINES AND IF YOU ARE HAVING THIS PROBLEM GET THE WORD OUT TO THEM AND EVERYONE ELSE INCLUDING CONSUMER AFFAIRS, BBB AND MORE. SOMEONE IS GOING TO GET KILLED. IT'S SO DANGEROUS AND CLEARLY A MANUFACTURE DEFECT THAT THEY WILL NOT ACKNOWLEDGE BECAUSE THEY DON'T' KNOW WHAT IT IS. *TR
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